Other ICT Support and Test Engineers

What the job involves

• Assists in troubleshooting, diagnosing, testing and resolving system problems and issues
• Develops, conducts and provides technical guidance and training in application software and operational procedures
• Analyses, evaluates and diagnoses technical problems and issues
• Tests, identifies and diagnoses functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
• Performs organisational systems architecture reviews and assessments, and recommends current and future hardware and software strategies and directions
• Creates and reviews technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems